Who doesn’t love a steal-of-a-deal on an appliance? From microwaves and dishwashers to ranges and refrigerators, our Outlet Store offers a wide array of appliances at a discounted price to best serve you. In fact, we offer up to 70% off scratch and dent, discontinued, and overstocked appliances with a full factory warranty! But you might have some misconceptions about the type of appliances we sell at our Outlet Store. Let’s go ahead and smash those right here!

Who Should Shop The Outlet Store?
The Outlet Store is the perfect place for you to shop if you love a great deal on an appliance. You have excellent taste in style so of course you want name brand appliances, but you don’t necessarily have to have the most recent model. Or maybe you’ll take a tiny scratch or ding (because with the kids running around at your house, it’ll probably end up with a small scratch at your house within a week anyway) if it means you can save some of that mula in your pocket.
Or maybe you’re just the kind of person who understands good business and knows when a business overstocks on an item, they gotta get it moving and you’re just the perfect contender to take it off their hands for the right price (wink wink).
Why Does An Appliance Get Sent To The Outlet Store?
Heavily discounted appliances wind up at our Outlet Store due to either scratch and dent, being discontinued, or we overstocked on. There are some misconceptions about scratch and dent appliances and most people imagine a large, ghastly dent in the front of a refrigerator door. But most scratch and dent appliances have minor issues; it could be as minor as a dent on the side of a washer or a small blemish on a dishwasher. Each scratch and dent is unique so it’s really worth coming in to shop our Outlet Store.
Appliances also get sent to the Outlet Store because they are considered Open Box. This means an appliance could be delivered to a house and the homeowner decides it doesn’t match their cabinets so they send it back so you can have a never-been-used, discounted appliance. Another reason appliances get sent to our Outlet Store is because the manufacturer is discontinuing that model and wants to push a newer model. That means there isn’t even anything wrong with the appliance (it’s never even been used), it’s just not the latest model.
Lastly, an appliance will get sent to the Outlet Store because we simply have too many of them. Sometimes appliances get overstocked and we need to keep inventory moving so we price it to sell quickly.
Are Outlet Appliances Quality?
Some of you may wonder if outlet appliances are still the same quality as regular appliances. The answer is: of course they are! These aren’t appliances from brands you haven’t heard of - these are appliances from KitchenAid, Whirlpool, Frigidaire, GE Appliances, Maytag, LG Appliances, and so on. Even though it’s discounted, you can get a full factory warranty on your appliance plus our Queen City Extended Protection Plus, no credit financing, delivery and installation, and everything else you expect from Queen City.
Now that we’ve cleared up any misconceptions, we encourage you to come check out our Outlet Store at our Charlotte store (at 2430 Queen City Drive. Charlotte, NC 28208). But remember, outlet items are available on a First Come, First Served basis so you definitely don’t want to hesitate. Please call 704-391-6000 for availability or similar available products.

