Warehouse and Customer Pick-up
Queen City Warehouse and Customer Pick-Up in Charlotte, NC
Our Charlotte-based Queen City Warehouse and Customer Pick-Up Center is the central hub for fast, efficient order fulfillment across all Queen City Homestore locations in North and South Carolina.
Whether you’ve made a purchase online or in-store, our warehouse is where your order is prepped, packed, and made ready for delivery or scheduled pick-up.
Services Offered
- Customer Order Pick-Up: Picked out something from one of our Queen City Homestore locations? You can choose to pick it up right here at our main warehouse. We'll contact you when your order is ready and provide all the details you need for a smooth pick-up experience.
- Warehouse Fulfillment & Distribution: This facility serves all Queen City locations across the Carolinas. Our warehouse team works hard to ensure your items are carefully prepared and ready for delivery or in-store transfers.
- Not a Retail Store: Please note: This is not a shopping location. Products cannot be browsed or purchased on-site. For in-person shopping, please visit one of our nearby retail stores.
Serving All Queen City Locations in the Carolinas
From Charlotte and Pineville to Greensboro, Winston-Salem, and beyond, our Westinghouse Blvd. warehouse plays a key role in supporting all Queen City Homestore locations across North and South Carolina.
Whether your home is in Mecklenburg County or across the border in York or Lancaster County, your Queen City order likely comes through here first.
FAQs
You can schedule a pick-up in-store or by calling this number (704-391-6031). Our pick-up services are available Monday-Saturday from 9am-5pm.
To pick-up your order, head on over to loading dock 6 or 7. If you have trouble locating these docks, there is always staff on site to help guide you to the right dock.
No, our warehouse is used to stock inventory and provide convenient pick-up services for orders. To browse our inventory head on over to any of our store locations.
Our 3550 Westinghouse Blvd Charlotte, North Carolina warehouse is currently our only warehouse location.
Our warehouse pick-ups are available for all products, from mattresses to refrigerators and everything in between.
We've prepared helpful videos for you to watch in preparation for your upcoming delivery. Click on the relevant content below. If you have further questions or concerns about your delivery, please contact your product specialist or our delivery team at 704-391-6000 x 3.
Refrigerator
Dishwasher
Electric Range
Gas Range
Microwave
Washer
Dryer
Store Reviews
M Mike Everhart
We purchased a refrigerator from Queen City in W-S. J.C. Winkler was our salesman. J.C. was very helpful and didn't pressure us. He answered our questions and explained the different features and types of refrigerators they sell. It was so nice to have someone be willing to help you and not rush you. And Queen City had so much more in stock than the other stores. We are glad Queen City opened a store in W-S.
V Victor Rente
JC and Queen City were great. We initially ordered a new Bosch refrigerator but once it delivered, we realized it was too tall for the space (my fault). JC was very helpful with getting the unit credited. We were happy to find another fridge from Queen City and JC handled the special order from Viking and kept us apprised with the updates along the way. The fridge was even available earlier than expected and JC was able to push up the delivery. We will definitely work with JC and Queen City in the future.
G Gus Matchunis
Mike Coscarelli did every appliance in our new home, and we also use him for our dealership needs. He is the most knowledgeable man in the industry and the only person I ever recommend!